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What We Learned About Our Customers in Q2 (And Why It Changed Everything)
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Three months ago, I was convinced we needed to be talking to CFOs and Heads of Collections. After all, they control the budgets and make the big decisions, right? Wrong. Our Q2 data told a completely different story. While senior collections leaders gave us an 18.9% LinkedIn acceptance rate, Country Managers hit 43.2%. But…
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What is Malaysia’s Consumer Credit Act?
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Has illegal debt collection gone too far? Do consumers need more protection from unregulated lending practices? Let’s dive into what Malaysia’s Consumer Credit Act means for consumer lending!